This is what you contribute

As a Customer Engagement Manager at noimos, you lead business development and solution design and their implementation for international insurance clients. This role involves presenting our products, understanding customer needs, integrating our solutions, and ensuring a successful experience. You'll build strong customer relationships, develop tailored business cases, and collaborate with the Product Owner during project integration.


How you create added value:

  • You collaborate with Product Owners and customers to tailor our products to the evolving insurance market and support customer success.
  • You engage with B2B customers to present our solutions, understanding and aligning them with customer needs.
  • You develop detailed business cases that outline the benefits and costs of our solutions for clients.
  • You maintain continuous client engagement to ensure satisfaction, identify further opportunities for collaboration and product enhancement, and serve as a point of escalation for product functionality issues.

This turns you into the perfect candidate

  • Proactive entrepreneurial mindset with a drive to exceed customer expectations, combined with proven knowledge of standard concepts, practices, and procedures within the insurance industry, preferably in claims management.
  • Deep analytical skills to effectively address customer needs and redesign processes, combined with excellent communication skills and comfort in speaking with business stakeholders.
  • Strong collaborator with cross-functional teams from tech and design, with business experience in B2B and digital products, and proven skills in project management and data analysis are mandatory.
  • Possessing an experimental mindset to drive innovation in the core business, and not afraid to "roll up the sleeves" and step outside the comfort zone to learn, while encouraging peers and team members to do the same.
  • Demonstrated passion for technology and digital innovation, ideally complemented by hands-on experience as a Product Owner or in similar roles driving the development of digital solutions.
  • Exceptional proficiency in both spoken and written English; proficiency in additional languages and German is considered an advantage.

Who needs your support?

noimos is a Zurich-based, but globally focused, start-up harnessing the potential of ML, computer vision, and design to shake up the insurance industry and revolutionize the all-important claims process.

We are an independent subsidiary of one of the largest insurance groups in the world, AXA, enjoying many of the benefits that come along with it.

noimos is a small group of experienced professionals, with strong backgrounds in technology, entrepreneurship, and insurance. We are passionate about making a difference with our products and enjoying ourselves along the way.

The challenges we tackle at noimos are diverse, demanding, and meaningful.

This turns us into the perfect employer

5 weeks vacation

Choose your hardware

Typical office hours with flexibility

Bike room and showers

Home office / remote working 2 days per week

International team

Part time possible

Bonus payment

Air conditioning and standing desk

Very good pension fund/or solutions

Well-connected office

Startup culture & convivial team events

5 steps until your welcome party

  • You apply via the web form
  • You meet with a recruiter
  • You get to know your supervisor from your department
  • You receive a contract offer
  • Welcome to the team

You want to be part of this inspiring journey? So let's talk!

Andjela Zdravkovic

Relationship Manager

Contact & Apply

This position has been closed
Customer Engagement Manager - Insurance

Thank you very much for your interest. This position has already been successfully filled and is no longer available.

If you leave us your contact details, we will contact you if a similar position becomes available.

Transparency and open communication are important to us. We, noimos ag (the hiring company, hereinafter referred to as "Company") would therefore like to point out to you that parts of our recruitment process are provided by a specialised, external service provider (digitalent ag, hereinafter referred to as "Service Provider").

For the purpose of handling the recruitment process, the service provider collects and processes the personal data of interested parties and applicants. The processing can take place electronically. This is particularly the case if a prospective candidate submits corresponding application documents electronically, for example by e-mail or via a web form on the website. In the case of an application, the service provider transmits the following data to the company:

  • contact details
  • First name, last name
  • Curriculum vitae if applicable
  • Certificates, if applicable
  • all data transmitted by yourself for this purpose, such as the qualifications, work experience, preferences, etc. provided.

If the company concludes an employment contract with an applicant, the transferred data will be stored for the purpose of processing the employment relationship in compliance with the statutory provisions. If no employment contract is concluded between the company and the applicant, the application documents will be deleted six months after notification of the rejection decision latest, provided that no other legitimate interests or contractual obligations are opposed to deletion.

Furthermore, the data protection regulations of the service provider also apply.

We already work with selected recruitment specialists and only accept direct applications. Should we receive applications through personnel service providers, we will treat these as direct applications. We do not plan to expand our supplier base or enter into any other contract with recruitment agencies.

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